Inkpay uses a 3rd party verification system to verify your ID.
If you are having issues uploading your ID, or the verification has failed please check the following:
1: Is my ID in date, or is it expired? - An expired ID won't pass verification
2: Do my personal details match? - Does your first and surname match your ID? (Nicknames won't pass verification)
3: Is the photo I uploaded clear? - Blurry photos won't pass verification as they can't be read. Please ensure minimal glare too!
4: Have I taken a photo that shows my whole ID? - If you cut a corner off your ID this won't pass verification. All sides of the ID must be clearly shown.
5: Is the background distracting? Please have a neutral background to ensure the ID can be read clearly.