We understand circumstances change, but if you do miss a payment or fall behind, we can (and do) issue fines and, in cases of non-payment, we reserve the right to pursue collection action, report you to credit reference agencies and other ‘Buy Now Pay Later’ providers.
It is always best to contact us if you believe you are going to have trouble making a payment. If you talk to us, we can help you avoid these late charges and get you back on track to making your repayments on time.
If you find yourself in trouble, we have a hardship policy where we may be able to assist.